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Cozzia Qi SE Duo
$13,999.00
The Cozzia Qi SE Duo (Model CZ-712) is a luxury dual-mechanism massage chair designed to provide a "four-hand" massage experience. It features the innovative Li Flex Track, which allows the chair to recline to a near-flat position while maintaining the roller's contact with your spine, offering a superior stretch compared to traditional L-Track chairs.
SKU
Cozzia Qi SE Duo
Key Features and Technology
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DualMech Technology: Two independent massage rollers work together—a 3D mechanism for the neck and shoulders and a 4D mechanism for the lower back and glutes—mimicking two therapists working at once.
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Li Flex Track: This advanced track system contours to your spine’s natural curve and allows for a deeper, more fluid massage during the Zero Gravity recline, reaching from your neck down to your glutes.
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Chair Doctor™ AI: Includes a biometric scanner that measures your stress levels, heart rate, and oxygen (SpO2) to create a custom massage program tailored to your body's specific tension.
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Full-Body Compression: Equipped with 60 airbags that provide adjustable compression therapy to the shoulders, arms, lumbar, seat, legs, and feet.
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Smart Control: Features an intuitive Smart Dial on the armrest for quick intensity and recline adjustments, along with a 7-inch wired touchscreen tablet for full program navigation.
Performance & Design
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Advanced Heat Therapy: Targeted heat is applied to the lumbar, calves, and knees, as well as through the massage rollers themselves to loosen tight muscles.
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Space-Saving Design: Despite its full-body capabilities, it only requires 8 inches of clearance from the wall to reach a full recline.
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Sensory Experience: Includes Bluetooth speakers for music or soundscapes and 8 modes of chromotherapy lighting in the shoulder area to enhance relaxation.
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Warranty
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the Cozzia service department regarding a repair.A Cozzia customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support. Non-warranty repair is provided on a “per incident” basis. Cozzia customer service will verify that the unit has failed and provide instructions for repairing a unit. All applicable repairs, parts, shipping, handling, local tax, and a “per incident” fee will be charged for non-warranty repairs and support calls. Proof of purchase (original receipt) is required for all warranty repairs or service.
Product Repairs
Many Cozzia product repairs may be performed by the consumer in their own home with parts and instructions supplied by Cozzia such as remote control replacements which don’t require a technician.Floor Models and Demonstration Units have a prorated warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by retail partner. Proof of purchase is required in order to obtain warranty service and parts. Non-warranty parts and service are available at a “per incident” charge. Warranty Coverage Period – Warranty coverage starts at the time that the consumer PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty time period is measured by continuous calendar days based on a seven-day week. Cozzia offers extended warranties to consumers no later than 60 days after purchase.Field Service – Cozzia customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence. Parts – All parts deemed necessary for repairs will be shipped to the consumer at no charge by the Cozzia service department.
Consumer Warranty Limitations and Exclusions
Warranties are only valid in the 48 contiguous United States and are contingent upon the consumer operating the chair according to the corresponding instruction manual.The warranty only applies to Cozzia products and does not include any accessories or enhancements. Field service requires pre-approval and must be performed by Cozzia’s authorized field service personnel. Field service is only available in the United States.Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty. Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty. Natural markings, grain and dye variations in leather do not constitute a defect under this warranty. Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions), loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair. Damage due to shipping and handling does not constitute a defect under this warranty. Under no circumstance shall Cozzia or its representatives be liable for indirect, consequential, or incidental damages (including) damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages. Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. Cozzia’s sole liability and the purchaser’s exclusive remedy shall be for the repair, or at Cozzia’s option, for the replacement of the defective part. Not withstanding the above, if replacement parts for defective materials are not available, Cozzia reserves the right to make substitutions in lieu of repair or replacement. All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or installation. Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.Additional extended warranties can be purchased up to 90 days from purchase date.
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Cozzia Qi SE Duo