New chairs include a 2 year parts and 1 year in home limited service warranty.
What Is Covered*:
This warranty explicitly covers all parts, labor and framework of the chair.
This warranty includes parts costs and labor for the first year at no cost to the customer.
This warranty includes parts costs covered for the second year at no cost to the customer.
Structural Framework on selected products carries an additional one (1) year of warranty for a total of three (3) years.
The additional extended warranties includes parts and labor costs covered at no cost to the customer.
What Is NOT Covered*:
This warranty does not include any shipping expenses incurred.
This warranty does not include normal wear and tear including velcro or zipper malfunction, or tears in any fabric covering by abuse.
The warranty shall not apply if the product has been damaged physically, whether intentionally or due accident or neglect: including stains, fluids, mold, water damage, animal damage, cuts, burns or is otherwise unsanitary, damaged or soiled.
